Right of cancellation

1. right of cancellation of the consumer

(1) The customer has the right to cancel this contract within fourteen (14) days without giving any reason.

(2) The cancellation period is fourteen (14) days from the day on which the customer or a third party named by the customer, who is not the carrier, has taken possession of the goods.

2. exercise of the right of cancellation

(1) In order to exercise the right of cancellation, the customer must inform us (MDM LEDER GmbH, Beratgerstr. 36, 44149 Dortmund, support@mdmleder.de, phone: +49231/13079667) by means of a clear statement (e.g. a letter sent by post or e-mail) of his decision to cancel this contract.

(2) The customer may use the attached sample cancellation form for this purpose, but is not obliged to do so. The form is available for download on our website.

3 Consequences of cancellation

(1) If the customer cancels this contract, we must refund all payments we have received from the customer, including delivery costs (with the exception of additional costs resulting from the fact that the customer has chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen (14) days from the day on which we receive notification of the cancellation of this contract.

(2) For this repayment, we shall use the same means of payment that the customer used for the original transaction, unless expressly agreed otherwise with the customer. Under no circumstances will the customer be charged any fees for this repayment.

(3) We may refuse repayment until we have received the goods back or until the customer has provided proof that he has returned the goods, whichever is the earlier.

4. return of the goods

(1) The customer must return or hand over the goods to us immediately and in any case no later than fourteen (14) days from the day on which he informed us of the cancellation of this contract.

(2) The deadline is met if the customer dispatches the goods before the expiry of the period of fourteen (14) days.

(3) The customer shall bear the direct costs of returning the goods.

(4) The customer shall only be liable for any loss in value of the goods caused by handling the goods other than that necessary to check the properties, condition and functioning of the goods.

5. exclusion of the right of cancellation

The right of cancellation does not apply to contracts

- for the delivery of goods that have been manufactured according to customer specifications or are clearly tailored to the personal needs of the customer.

- for the delivery of sealed goods that are not suitable for return for health or hygiene reasons, provided that the seal has been removed after delivery.

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This cancellation policy is written in accordance with the statutory provisions of the German Civil Code (BGB). Make sure that it is correctly included in your terms and conditions and that it is communicated clearly and comprehensibly to the buyer.