Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obligated to provide the data. Failure to provide this data will have no consequences. This only applies if no other information is provided during subsequent processing operations.

"Personal data" is all information relating to an identified or identifiable natural person.

Server Log Files

You can visit our websites without providing any personal information. Each time you access our website, usage data is transmitted through your internet browser and stored in log data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the amount of data transferred, and the requesting provider. This data is used exclusively to ensure the smooth operation of our website and to improve our offering. It is not possible to assign this data to a specific person.

Collection and processing when using the contact form

When you use the contact form, we only collect your personal data (name, email address, message text) to the extent you provide it. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent.

You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation. We will only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.

Use of Google reCAPTCHA

We use the reCAPTCHA service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. The query serves the purpose of distinguishing whether the input was made by a human or by automated, machine processing. The query includes the transmission of the IP address and, if applicable, other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other Google data. Your data may also be transmitted to the USA. For data transfers to the USA, an adequacy decision of the European Commission, the "Privacy Shield", is in place. Google participates in the "Privacy Shield" and has submitted to its requirements. By clicking on the query, you consent to the processing of your data. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent up to the time of revocation.

Further information about Google reCAPTCHA and the associated privacy policy can be found at: https://www.google.com/privacy/ads/

Customer account

When you open a customer account, we collect your personal data to the extent specified therein. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of your consent up to the time of revocation. Your customer account will then be deleted.

Data collection when posting a comment

When you comment on an article or post, we collect your personal data (name, email address, comment text) only to the extent provided by you. The processing serves the purpose of enabling commenting and displaying comments. By submitting your comment, you consent to the processing of the submitted data. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by You can revoke your consent to us without affecting the legality of the processing carried out on the basis of your consent until the revocation. Your personal data will then be deleted.

When your comment is published, only the name you provided will be published.

In addition, when you submit your comment, your IP address will be saved for the purpose of preventing misuse of the comment function and ensuring the security of our information technology systems. By submitting your comment, you consent to the processing of the submitted data. The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of your consent until the revocation. Your IP address will then be deleted.

Collection, processing, and use of personal data when placing orders

When you place an order, we collect and use your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. The provision of this data is required to conclude the contract. Failure to provide this data will result in no contract being concluded. Processing is based on Art. 6 (1) (b) GDPR and is necessary for the fulfillment of a contract with you. Your data will not be passed on to third parties without your express consent. The only exceptions to this are our service partners, whom we require to process the contractual relationship, or service providers we use for order processing. In addition to the recipients named in the respective clauses of this privacy policy, these include, for example, recipients in the following categories: shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts, IT service providers, and dropshipping retailers. In all cases, we strictly adhere to the legal requirements. The scope of data transfer is limited to a minimum.

Buyer Seal Rating System

We use the Buyer Seal rating system of Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig) on our website. After you have placed your order, we would like to ask you to rate and comment on your purchase from us. For this purpose, we will contact you as part of the contract processing, using the technical system of the provider of the Buyer's Seal rating tool as part of order processing. The processing is carried out on the basis of Art. 6 (1) (f) GDPR out of the legitimate interest in truthful, verified evaluations of our services. You have the right to object to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR at any time by notifying us, for reasons arising from your particular situation. Your email address will be used solely for this purpose and, in particular, not for further advertising, nor will it be passed on to other third parties. The personal data stored in this context in the technical system of the Buyer's Seal rating tool will be deleted three months after the delivery of the goods recorded for the evaluation.

Use of the email address for sending newsletters

We use your email address, regardless of the contract processing, exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until the revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.

Your data will be passed on to an email marketing service provider as part of order processing. Your data will not be passed on to other third parties.

Use of the email address for sending direct mail

We use your email address, which we received as part of the sale of a product or service, to electronically send advertising for our own products or services similar to those you have already purchased from us, unless you have objected to this use. Providing your email address is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to the legitimate interest in direct advertising. You can object to this use of your email address at any time by notifying us. The contact details for exercising your objection can be found in the imprint. You can also use the link provided for this purpose in the promotional email. There are no costs other than the transmission costs according to the basic rates.

Disclosure of the email address to shipping companies to inform you about the shipping status

We will pass on your email address to the shipping company as part of the contract processing, provided you have expressly consented to this during the ordering process. The purpose of this disclosure is to inform you about the shipping status by email. The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us or the shipping company, without affecting the legality of the processing carried out on the basis of the consent until the revocation.

Use of PayPal

All PayPal transactions are subject to the PayPal Privacy Policy. You can find these at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that enables unique identification of the browser when the website is visited again. We use cookies to make our offering more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after changing pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these functions, it is necessary that the browser is recognized even after changing pages.

We also use cookies on our website to enable analysis of the surfing behavior of our website visitors.

We also use cookies to subsequently address site visitors on other websites with targeted, interest-based advertising.

The processing is carried out on the basis of Section 15 (3) German Telemedia Act (TMG) and Article 6 (1) (f) GDPR, based on our legitimate interest in the purposes stated above.

The data collected from you in this way is pseudonymized using technical precautions. It is therefore no longer possible to assign the data to you personally. The data is not stored together with your other personal data.

You have the right to object to this processing of personal data concerning you based on Article 6 (1) (f) GDPR at any time for reasons arising from your particular situation.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that in this case you may not be able to use all of the functions of this website to their full extent.

The following links provide information on how to manage (including deactivate) cookies in the most important browsers:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Use of Google Analytics

We use the web analysis service Google Analytics from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. The data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of the website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Your data may be transferred to the USA. An adequacy decision by the European Commission has been made for data transfers to the USA. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR out of the legitimate interest in designing the website in a needs-based and targeted manner. You have the right to object to the processing of personal data concerning you based on Art. 6 (1) f GDPR at any time for reasons arising from your particular situation.

You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link [https://tools.google.com/dlpage/gaoptout?hl=de]. To prevent Google Analytics from collecting data across all devices, you can set an opt-out cookie. Opt-out cookies prevent your data from being collected in the future when you visit this website. You must opt out on all systems and devices used for this to be effective. If you click here, the opt-out cookie will be set: Deactivate Google Analytics.

Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/.

Use of the remarketing or "Similar Audiences" function of Google Inc.

We use the remarketing or "Similar Audiences" function of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. This function is used to analyze visitor behavior and interests.

Google uses cookies to analyze website usage, which forms the basis for creating interest-based advertisements. The cookies record visits to the website and anonymized data about website usage. No personal data of website visitors is stored. If you subsequently visit another website in the Google Display Network, you will see advertisements that are highly likely to reflect previously viewed product and information areas.

Your data may also be transferred to the USA. An adequacy decision of the European Commission has been issued for data transfers to the USA.

The processing is based on Art. 6 (1) (f) GDPR, based on the legitimate interest in targeting website visitors with advertising by displaying personalized, interest-based advertising for visitors to the provider's website when they visit other websites in the Google Display Network.

You have the right to object to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR at any time for reasons arising from your particular situation.

You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de

Alternatively, you can deactivate the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and implementing the further opt-out information provided there.

Further information on Google Remarketing and the associated privacy policy can be found at: https://www.google.com/privacy/ads/

Use of Google AdWords Conversion Tracking

We use the online advertising program "Google AdWords" on our website and, as part of this, conversion tracking (visit action evaluation). Google Conversion Tracking is an analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an ad placed by Google, a conversion tracking cookie is stored on your computer. These cookies have a limited validity period and do not contain any personal data and therefore are not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to that page. Each Google AdWords customer receives a different cookie. This means that cookies cannot be tracked across AdWords customers' websites.

The information collected using the conversion cookie is used to compile conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users. The processing is based on Art. 6 (1) (f) GDPR, based on the legitimate interest in targeted advertising and analyzing the impact and efficiency of this advertising.

You have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) f GDPR for reasons arising from your particular situation.

You can prevent cookies from being stored by selecting the appropriate technical settings in your browser software. However, we would like to point out that if you do this, you may not be able to use all of the functions of this website to their full extent. You will then not be included in the conversion tracking statistics.

Furthermore, you can deactivate personalized advertising in the Google advertising settings. Instructions can be found at https://support.google.com/ads/answer/2662922?hl=de. You can also deactivate the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and implementing the further opt-out information provided there.

Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/

Use of Facebook Remarketing

We use the "Custom Audiences" remarketing feature provided by Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook") on our website.

This feature is designed to target website visitors with interest-based advertising on the Facebook social network.

For this purpose, the Facebook remarketing tag has been implemented on the website. This tag establishes a direct connection to the Facebook servers when you visit the website. This transmits to the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the Facebook social network, you will then be shown personalized, interest-based Facebook ads. The processing is based on Art. 6 (1) (f) GDPR, based on the legitimate interest in the above-mentioned purpose.

You have the right to object to this processing of personal data concerning you based on Art. 6 (1) f GDPR at any time for reasons arising from your particular situation.

You can deactivate the "Custom Audiences" remarketing function here.

Further information on the collection and use of data by Facebook, your rights in this regard, and options for protecting your privacy can be found in Facebook's privacy policy at https://www.facebook.com/about/privacy/.

Use of Google AdSense

We use the AdSense function of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website.

This function serves the purpose of renting advertising space on the website and targeting website visitors with interest-based advertising.

Using this function, personalized, interest-based advertising from the Google Display Network is displayed to visitors to the provider's website. Google uses cookies, which enable an analysis of your use of the website. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there. Google may transfer this information to third parties where required to do so by law, or where third parties process the data on Google's behalf. Google will never associate your IP address with other Google data.

The processing is based on Art. 6 (1) lit. f GDPR out of the legitimate interest in the above-mentioned purpose.

You have the right, for reasons related to your particular situation, to object to the processing of your personal data. You have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) f GDPR.

You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de.

Furthermore, you can deactivate the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and implementing the further opt-out information provided there.

You can also prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that if you do this, you may not be able to use all of the functions of this website to their full extent.

Further information and Google's privacy policy can be found at: https://www.google.com/policies/technologies/ads/, https://www.google.de/policies/privacy/

Use of social plug-ins using the "2-click solution"

We use social network plug-ins on our website using the "2-click solution." This means that no connection is established to the social network servers without your express consent, and consequently no data is transmitted.

With the standard integration of plug-ins, when you access pages of our website that contain such a plug-in, a link is established between your computer and the servers of the social network provider, and the plug-in is displayed on the page by sending a message to your browser. Both your IP address and the information about which of our pages you have visited are transmitted to the provider's servers. This applies regardless of whether you are registered or logged in to the social network. Data is also transmitted to unregistered or unlogged-in users. If you are also logged in to the Facebook social network, this information will be assigned to your personal user account. When you use the plug-in functions (e.g., by clicking the button), this information will also be assigned to your user account. You can only prevent this by logging out before using the plug-in. To ensure you retain control over your data, we have decided to initially deactivate the corresponding button. You can recognize this by the grayed-out button. Without your express consent—by activating the button—no link will be established to the social network server, and consequently no data will be transmitted.

Only when you activate the button will the button become active (highlighted in color) and a direct connection to the social network servers will be established.

By activating the button, you consent to the transmission of your data to the respective provider of the social network. This will include, among other things, your IP address and information about which of our pages you have visited. If you are connected to one or more of your social network accounts at the same time, the collected information will also be assigned to your corresponding profiles. You can only prevent this assignment by logging out of your social network user accounts before visiting our website and before activating the buttons.

The social networks listed below are integrated using the "2-click" function. Further information on the scope and purpose of the collection and use of data, as well as your rights and options for protecting your privacy, can be found in the linked privacy policies of the providers.

Google+ from Google Inc. (1600 Amphitheater Parkway, Mountain View, California, 94043 USA) https://www.google.com/intl/de/+/policy/+1button.html

Facebook of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA) https://www.facebook.com/policy.php

Twitter from Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA) https://twitter.com/privacy

Instagram of Instagram LLC. (1601 Willow Road, Menlo Park, CA 94025, USA) https://help.instagram.com/155833707900388

Use of Facebook Plug-ins

This website uses plug-ins from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). When you access pages of our website containing such a plug-in, a connection to the Facebook servers is established, and the plug-in is displayed on the page by sending a message to your browser. This transmits to the Facebook server which of our pages you have visited. If you are a member, this information is automatically transferred to the Facebook server. If you are logged in to Facebook, Facebook assigns this information to your personal Facebook user account. When you use the plug-in functions (e.g., clicking the "Like" button, leaving a comment), this information is also assigned to your Facebook account. You can only prevent this by logging out before using the plug-in.

If you do not want Facebook to directly assign the collected information to your Facebook profile, you must either log out of Facebook before visiting our website or use a "Facebook blocker" to block the loading of Facebook plug-ins on our pages.

Further information on the collection and use of data by Facebook, your rights in this regard, and options for protecting your privacy can be found in Facebook's privacy policy: https://www.facebook.com/policy.php

Use of the Google "+1" button

This website uses the "+1" button of the social network Google Plus, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043 USA (hereinafter "Google"). When you visit a page on our website containing the "+1" button, a connection is established to Google's servers in the USA, and the button is displayed on the page by sending a message to your browser. Both your IP address and the information about which of our pages you have visited are transmitted to the Google server. This applies regardless of whether you are registered or logged in to Google Plus. Data is also transmitted to unregistered or unlogged-in users. The "+1" button is not used to record your internet visits. When a "+1" button is displayed, Google does not permanently log your browser history and does not evaluate your visit to a page with a "+1" button in any other way. Google stores data about your visit for approximately two weeks for system maintenance and troubleshooting purposes. However, this data is not structured according to individual profiles, user names or URLs and is not passed on to us. If you are also a member of Google Plus and logged in to Google Plus at the time you use the plug-in, the information collected about your page visit will be linked to your Google Plus account and made known to other users. In the case of interactions that are possible with the various Google plug-ins, the corresponding information about you will also be collected, transmitted to Google and stored. You can find an overview of the different types of Google plug-ins here: https://developers.google.com/+/web/

If you have made your profile publicly accessible in the Google Plus settings, your "+1" buttons may be displayed by Google as references along with your profile name and photo in Google services, such as search results or your Google profile, or elsewhere on websites and advertisements on the Internet. If you do not want Google to directly associate the collected information with your Google Plus profile, you must log out of Google Plus before visiting our website.

For more information about the collection and use of data by Google, your rights in this regard, and options for protecting your privacy, please see Google's privacy policy: www.google.com/intl/de/+/policy/+1button.html.

You also have the option of preventing Google plug-ins from loading by installing appropriate add-ons in your browser.

Use of Google Maps

We use the Google Maps embedding feature on our website, provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").

This feature enables the visual display of geographical information and interactive maps.

When you access pages that incorporate Google Maps, Google also collects, processes, and uses data from visitors to the pages. Further information on the collection and use of data by Google can be found in Google's privacy policy at https://www.google.com/privacypolicy.html. There, you also have the option to change your settings in the privacy center so that you can manage and protect the data processed by Google.

Your data may also be transferred to the USA. An adequacy decision from the European Commission has been issued for data transfers to the USA.

You have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) f GDPR for reasons related to your particular situation.

To do so, you must disable JavaScript in your browser. However, we would like to point out that Please note that in this case, you may not be able to fully use all functions of this website, such as the interactive map display.

Duration of storage

After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then in compliance with statutory retention periods, in particular those under tax and commercial law, and then deleted after the expiry of the retention period, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: Right to information, rectification, erasure, restriction of processing, and data portability.

Furthermore, according to Article 21 (1) GDPR, you have the right to object to processing based on Article 6 (1) (f) GDPR, as well as to processing for direct marketing purposes.

Contact us upon request. You can find our contact details in our legal notice.

Right to lodge a complaint with the supervisory authority

According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is unlawful.